We strive to provide each of our customers with the best possible support.
Although DARTS is easy to learn and to use, you might have an occasional question.
We are here!
We know that your POS system is an integral part of your store. When you have a problem, you need it resolved. We understand.
As a Pet and Feed Store exclusive provider, we stand by our customers. Our staff know the unique pet store business. <Meet our staff: each has either owned or managed a pet store> Contact us when your problem arises. We answer our phones and emails. Your resolution is our goal.
Our emergency support is available 24 hours a day, 7 days a week.
Non-emergency support is available Monday through Friday, 9am to 5pm, in your time zone.
Non-emergency issues also receive our immediate attention. While that change you need to a report may seem minor, we know that you need it provided in a timely manner. We respond to your requests and will try to give you an estimated time of completion.
Existing users may email with a support question, please contact us at : firstname.lastname@example.org . You may also contact our support site: compware.freshdesk.com
For more information on our POS systems and services, please contact us. We have a strong customer service record and stand behind each of our customers.
* Comp-Ware-Support is 100% US-based
* All Staff have either owned or managed a pet store
* We offer consultation services to our clients to help them run their businesses more efficiently