Today, we’re digging deeper into the source of Comp-ware systems with a biography and Q/A with Alessandro Cacciani!


Born In Mineola NY, Grew up partially in the United States and partially in Montecarotto Italy. Graduated Hofstra University with a BA in Industrial Psychology and a Minor in Operations management.


I took apart my first computer at 13 years of age and have been involved in IT ever since. Started my Retail career at 16 and was the youngest store manager for a big box electronics store in NY. I moved into operations and found my niche then, Operations management offered me a mix of IT and Management and it was very satisfying.


In 2003 I became a partial owner of Pet Experience in Long Island, NY. I met Richard in 2004 when we needed to upgrade our Point of Sale System. In late 2004, our computer server crashed and Richard was unavailable so, I worked my way through the system and was able to rebuild the software. When I was able to speak to Richard, he asked if I would be interested in doing installs and training for him, and that’s where it all began. I have been working with Comp-Ware ever since.


I am married to my wife for 18 years and I have two beautiful children ages 10 and 3.





Favorite hobby to do when the work is at a break time point?


Reading and watching documentaries




First job and the change that job placed in your life?


My first job was as a sales clerk at square circle Music. It was great. I was able to meet so many different people and it fostered my love for music and movies.




Book or movie person?






Who’s made the biggest impact for you?


I’d have to say my seventh-grade teacher Mrs. Tota and believe it or not Richard.





If money was no issue, what car including year would you own?


1987 Buick Grand National GNX





Out of all the places you’ve visited, what’s been the one to bring you to aw?


Italy, it’s where I partly grew up and where most my family lives. When I am there and see the amazing history, I am always in awe.





Apple fanatic or (*makes subtle positive hand gesture towards android*)  android all the way?


As an IT person, I am on the fence. They both have their strengths and weaknesses, that being said, currently, I have an iPhone.






Number one food joint you’ve been to that’s left you on cloud nine?


Nishiki Sushi






Of the two S’s, are you a sweet or spicy kind of food lover?







If you could sit down for a cup of coffee (or tea *fake sneezes* coffees-way-better-totally-not-biased) with one famous individual alive or dead, who would you choose?


Neil Degrasse Tyson or, Mario Lemieux either would be amazing.






Now, for the finale
Spirit animal and why


A Bengal Cat — Strong Independent, antisocial when it wants to be, super social and loving when it wants to be, and all around awesome





That’s all the questions for today, we really do enjoy having him on the team, Richard is definitely grateful for the work he’s done for Comp-Ware Systems.


Big thanks to Alessandro for taking some time to answer these questions!

Tune in again next session for our question/answer time with the Salesman Carson!


Bethany K.

Business Concierge Service manager.

improve your store sales

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